Chapter 2. Sport Management. Management Principles

Which of the following is NOT a common element used to define management?

• Values, policy, and strategy

• Achievement of goals/objectives

• Limited resources

• With and through people

Current management theory stresses the concepts of employee involvement, employee empowerment, and _____.

• employee knowledge and skills

• managers' concern with the human component of employees

• employee effectiveness

• administrators' nonprofit organizations

The underrepresentation of women, minorities, and people with disabilities in the sport industry is an important issue for sport managers who value _____ in the workplace.

• fairness

• diversity

• uniformity

• equality

Which of the following is NOT an appropriate title of a manager in a sport organization?

• Health club manager

• Coach

• Athletic director

• None of the above

_____ is a continuous process that involves establishing organizational mission statements, goals, objectives, tactics, roles, and evaluation.

• Planning

• Leading

• Evaluating

• Organizing

The proper steps involved in recruiting and selecting the right person for getting the job done include

• advertising the position, checking references, reviewing completed applications, selecting the "best fit" person, and choosing qualified people for the interview process

• reviewing completed applications, choosing qualified people for the interview process, checking references, advertising the position, and selecting the "best fit" person for the job

• advertising the position, reviewing completed applications, choosing qualified people for the interview process, checking references, and selecting the "best fit" person for the job

• advertising the position, reviewing completed applications, choosing people without much experience for the interview process, checking references, and selecting the "best fit" person for the job

Sport managers must master their _____ in order to be successful

• leadership skills

• organization skills

• communication skills

• evaluation skills

Which of the following is NOT a step in the classic model of decision making?

• Generating alternatives

• Managing technology

• Evaluating alternatives

• Problem statement/framing the problem

Sport organizations, like all organizations, have two types of leaders

• competent and proficient

• perceptive and insightful

• formal and informal

• passive and proactive

_____ refers to the ability of workers to identify and acknowledge emotions when they occur, and instead of having an immediate emotional response, to take a step back, allowing rational thought to influence their actions.

• Emotional change

• Motivation

• Emotional intelligence

• Empowerment