HUMAN RESOURCE MANAGEMENT FOR OFFICE ADMINISTRATION

When a firm requires the services of _________________ recruitment takes place .

An induction programme is organized for

• field workers

• staff welfare

• new employees

• drivers

Which of the following are duties of a clerk in the HR office

• Arranging for employees to receive their pay on time

• Preparing for interviews

• Attending to staff welfare

• Maintaining a database of personnel records

The process of choosing applicants with the entry requirements for interviewing is called

• testing

• examining

• short listing

• selecting

Which of the following are statutory provisions for employee protection

• compulsory minimum wage rate

• workmen's compensation

• provision of protective clothing

• clean and safe workplace

Adequate toilet facilities are requirements for employees as provided by the

• National Insurance Act

• Occupational Safety and Health Act

• Factories, Office and Shops Act

• Equal Opportunity

Where would you find the personal history of an employee

• staff record card

• application form

• interview assessment form

• training record

Assessment of an employee's performance begins from the

• offer of employment

• employment

• written test

• interview

Grievance procedures are concerned with

• periodic evaluation of employees

• training given

• unfair treatment of workers

• upgrading of employees' positions

Attributes of a clerk in the HR office includes

• integrity

• patience

• tact

• confidentiality