VCE Business Management 2020 U4 AOS2

Change step of the 3-step change model is about anchoring the desired state into the culture of the business

• True

• False

What is the correct Lewin's 3 step change model order?

• refreeze change unfreeze

• unfreeze change refreeze

• change refreeze unfreeze

High rates of staff absenteeism indicate that the business has a positive corporate culture.

• True

• False

Leadership isn't important in change management

• True

• False

Key Performance Indicators ( KPIs ) are measurable

• True

• False

A successful leader needs to

• resolve conflicts that occur when change is implemented

• be open to new ideas and information

• cultivate a sense of stability within the business while pushing on with change

• all of the above

True or False... An investment in technology can lead to increased sales?

• True

• False

The management strategy of staff training can improve productivity.

• True

• False

Which of the following isn't a management strategy during change?

• investment in technology

• initiation of lean production

• waste reduction

• staff motivation

Environment is a CSR consideration

• True

• False