2.4 Motivation

Which of these is NOT a monetary method of motivation?

• Comission

• Pay Rise

• Recognition

• Bonuses

what are TWO benefits of a motivated workforce?

• This can result in better productivity

• customer service will most likely improve

• you can pay them less because they're enjoying work

• they only work when they feel like working

Which of these is NOT a category in Maslow's hierarchy of needs?

• Social

• Travel

• Esteem

• Safety

Which of these roles would most likely be motivated by commission?

• Financial Director

• Sales Assistant

• Manager

• Producer

Motivating staff by giving them additional responsibility is known as ...

• Delegation

• Delayering

• Job Enrichment

• Job Rotation

According to Abraham Maslow, human needs can be divided into how many types?

• Three types

• Four types

• Five types

• Six types

When workers take a percentage of profits from the company they work for, what is this called?

• Bonus

• Fringe Benefits

• Profit-sharing

• Salary

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

• Self-Esteem

• Social

• Self-Actualisation

• Physiological

Whose theory is known as “Two factor Theory” of satisfaction and dissatisfaction.

• Herzberg

• Taylor

• Maslow

• Pink

• Adams

Which of the following is a definition of self-actualisation need?

• National minimum wage 
• Sense of belonging
• Achieving one's innermost desire
• Feeling secured