Final Exam Review

Who is most closely associated with the theory of management that focuses on identifying the most effective practices for organizing and managing a business?

• Taylor

• Deming

• Fayol

• Mayo

Classical management was widely accepted and implemented in businesses during the

• early to mid-1800s

• late 1800s and early 1900s

• first part of the 21st century

• 1950s and 1960s

A management strategy is a carefully developed overall approach to leading an organization.

• True

• False

Classical management is the careful, objective study of management decisions and procedures in order to improve the operation of businesses and organizations.

• True

• False

In which role are managers acting when they represent their organization and maintain effective relationships with others

• decision makers

• communicators

• relationship builders

• middle managers

If companies spend much time correcting errors and redoing work, it is likely that the supervisors are not effective at

• evaluation

• communication

• quality control

• time management

A problem can be considered solved once a solution has been chosen and implement

• True

• False

The effectiveness of a supervisor’s job is determined by three factors: the quality of employees’ work, the employees' job satisfaction level, and the efficient use of resources.

• True

• False

Which of the following would NOT be a part of strategic planning?

• strategies

• mission

• goals

• department work assignments

To be effective, goals should be

• general rather than specific.

• slightly higher than can be realistically achieved.

• independent from all other goals.

• meaningful.