BOH4M Unit 1 Review

An organization is an arrangement of people and resources working in a planned manner toward specified strategic goals.

• True

• False

A(n) __________ is an arrangement of people and resources working in a planned manner toward specified strategic __________.

• business, profit

• hierarchy, purpose

• organization, goals

• labour force, aims

The mental ability to coordinate and integrate all of an organization's activities; the ability to think analytically and solve complex problems is considered which skill?

• Technical

• Conceptual

• Human

• Behavioural

An ethical dilemma arises where a manager is faced with a situation that offers no potential gain or benefit; but by not choosing to pursue the situation may be considered unfair, wrong, or dishonest.

• True

• False

An organization is more efficient when each person within the organization works on specialized tasks. This is called...

• Organizational Behaviour

• Division of People

• Division of Labour

• Organizational Theory

Technical skills are most important to a ________ manager.

• top-level

• middle-level

• front-level

• first-level

Who are the stakeholders?

• Suppliers

• Employees

• Communities

• All the Above

Always proofread an email before sending. Double-check the recipients, subject line, and the text of your email before hitting the send button.

• True

• False

Linear programming and queuing theory are examples of techniques found in the _________ approach to management.

• classical

• quantitative

• behavioural

• total quality

Unsafe products and services to gain profits falls under which type of ethical dilemma?

• Company Safety Issues

• Conflict of Interest

• Use of Corporate Resources

• Customer Safety Issues