AT_New Lease & Move In

Front

What documents are required for an old client to be approved? Options: Passport and photo only, Credit score, salary certificate, ID, bank statement, family documents, Just Emirates ID, DEWA registration form

Back

Credit score, salary certificate, ID, bank statement, family documents

Answer explanation

Old clients must be fully screened for approval.

Front

What is true about the security deposit?

Back

It is non-refundable and must be paid immediately.

Answer explanation

The deposit must be paid right away and is non-refundable.

Front

Which platform is used to send contracts for signature? Options: Microsoft Teams, WhatsApp, DocuSign, Outlook

Back

DocuSign

Answer explanation

All contracts are sent via DocuSign for digital signing.

Front

What must happen before a new contract can be drafted? Options: Gas supply must be connected, The previous Ejari must be cancelled, BTU must be registered, PDCs must be handed over

Back

The previous Ejari must be cancelled

Answer explanation

Ensure previous registration is cleared first.

Front

Which of the following is NOT part of the checklist documents? Signed contract, Emirates ID, Lease offer

Back

Credit card details

Answer explanation

Credit card details are never collected.

Front

Where must the signed documents be uploaded? Options: DEWA portal, CRM and OneDrive, LinkedIn, Only CRM

Back

CRM and OneDrive

Answer explanation

CRM and OneDrive must be updated together.

Front

Who should be notified once payment is confirmed? Options: The local municipality, Reema only, Accounts, Smart Collection, and Security, Tenants of neighbouring units

Back

Accounts, Smart Collection, and Security

Answer explanation

These departments prepare for handover and setup.

Front

Which of the following is TRUE regarding BTU registration? Options: It is optional for studios, It must be done through Smart Collection, It happens after DEWA is connected, It is only required at lease end

Back

It must be done through Smart Collection

Answer explanation

Smart Collection handles BTU set-up.

Front

What is the tenant required to do before handover? Options: Make a gas payment, Sign an exit survey, Submit maintenance report

Back

Register with DEWA

Answer explanation

DEWA registration is essential before moving in.

Front

Who is responsible for scheduling the move-in inspection?

Back

Samson

Answer explanation

Samson handles inspections and updates the tracker.