Tech Support Scams Flashcard

Front

What might scammers ask you to do to gain access to your computer? Options: Install a game, Download a music file, Send them an email.

Back

Give them remote access

Front

What is one of the risks of allowing scammers remote access to your computer? Options: They can change your desktop wallpaper, They can access all information stored on it, They can improve your internet speed, They can update your software

Back

They can access all information stored on it

Front

What might scammers install on your computer to access sensitive data?

Back

Malware

Front

What type of services might scammers try to sell you?

Back

Worthless or overpriced services

Front

What might scammers ask you to use for payment?

Back

Credit card or gift card

Front

What might scammers direct you to do on a website?

Back

Enter personal information

Front

Where can you learn more about protecting your business from scams?

Back

FTC.gov/SmallBusiness

Front

What is a common tactic scammers use to make their calls look legitimate?

Back

Using fake caller ID information.

Front

What should you do if you get a pop-up message to call tech support?

Back

Ignore the message.

Front

What should you do to get rid of malware?

Back

Download legitimate security software.