Communication Skills Test

Front

What is communication?

Back

An exchange of message between more than one person

Front

What are the 3 methods of communicating?

Back

Verbal, written and nonverbal

Front

''Nonverbal'' cues could be: Eye contact, Open arms, Nodding,

Back

All of the above

Front

An example of verbal communication is: Phone conversation, Posture, Eye contact, Writing an email

Back

Phone conversation

Front

An example of non-verbal communication is: Sleeping, Face-to-face conversation, Telephone conversation, Eye Contact

Back

Eye Contact

Front

Which of the following is a barrier to communication? Message is not clear, Not listening, Lack of language skills, All of the above

Back

All of the above

Front

In order to comprehend a message, you must be:

Back

Actively listening

Front

The use of sounds and words to express yourself is what form of communication?

Back

Verbal Communication

Front

Listening to someone's opinion means you have to change your beliefs.

Back

False

Front

It is a communication "do" to hear a person out and resist distractions.

Back

True