Active listening

What are some benefits of good listening?

• It helps improve relationships and develop one's worldview.

• It allows you to easily change other people's minds.

• It ensures you always agree with the speaker.

• It makes conversations shorter and more efficient.

What is an important first step to becoming a better listener in a one-on-one conversation?

• Prepare a list of questions to ask.

• Ensure your phone is visible to show you're available.

• Remove distractions from the environment.

• Practice nodding and smiling at set intervals.

When interjecting during a conversation, what type of questions should you ask?

• Questions that satisfy your curiosity.

• Questions that help the speaker dive deeper into their own thoughts.

• Questions that challenge the speaker's viewpoint.

• Questions that lead to a quick resolution.

What is a common way to miss what's being said during a conversation?

• Asking for clarification.

• Summarizing what you just heard.

• Planning your response while the speaker is talking.

• Allowing for moments of silence.

Which statement accurately describes good listening?

• It means agreeing with everything the speaker says.

• It always requires a happy resolution to the conversation.

• It is about creating a non-judgmental and psychologically safe environment.

• It is primarily about changing the speaker's mind.