Business English Negotiation Quiz

What is the primary focus of this business-English lesson?

• Improving grammar for academic purposes

• Enhancing polite communication in business settings

• Learning technical jargon for IT industries

• Understanding legal terminology

Which phrase is suggested for opening a conversation politely?

• Do you think we could have a little talk about...?

• Let's talk about this now.

• We need to address this issue right away.

• I demand we discuss this immediately.

How can you politely ask someone to complete a task more quickly?

• Finish it now!

• I was wondering if you might be able to complete it a bit sooner.

• You are too slow, hurry up!

• This needs to be done immediately.

What phrase can be used when you need to check with someone else before giving a definite answer?

• I will decide later.

• I will give you an answer right now.

• I would have to check that with someone first.

• I don't need to ask anyone.

Which phrase indicates a suggestion rather than a direct order?

• You must do this.

• What if we did this, and you did that?

• I insist you follow my instructions.

• This is not optional.

What does the phrase 'I'll wait to hear from you, then' imply?

• You are waiting for them to complete a task and inform you.

• You are not interested in their response.

• You will contact them immediately.

• You will not follow up on the matter.

How might you express willingness to consider an unnecessary request?

• I suppose I could look into it.

• I have no interest in this.

• I refuse to do it.

• I will definitely do it.

What is important when doing business in Russia?

• Ignoring personal connections

• Disregarding cultural norms

• Focusing solely on financial deals

• Building personal connections and showing respect to authority

Why might you use 'could' instead of 'can' when offering a discount?

• To imply it is a favor and not a standard offer

• To make it sound like a definite offer

• To confuse the other party

• To make it sound less appealing

What additional offer might be included to close a deal?

• No additional offers

• A higher price

• A longer delivery time

• Unlimited upgrades for the next year