Effective Communication Tips Quiz

What is considered the most impactful way to compliment someone according to the video?

• Through a mutual friend

• Directly to their face

• In a written note

• By giving them a gift

Why is it important to use someone's name during a phone call?

• It makes the conversation more formal

• It shows that you are paying attention

• It is equivalent to making eye contact

• It helps to remember their name

What should you avoid doing at a social gathering according to the video?

• Eating and talking at the same time

• Using open body language

• Complimenting others

• Introducing yourself to new people

How should you react when someone makes a minor mistake in conversation?

• Point it out immediately

• Ignore it and continue the conversation

• Laugh it off

• Apologize for them

What is a good strategy when someone is eager to talk a lot?

• Let them talk until they are tired

• Interrupt them to share your thoughts

• Change the topic frequently

• Ask them to summarize their points