MacMillan Learning Support Community Quiz

What should you do if your product is not listed on the home page?

• Click on the chat icon

• Use the magnifying glass to search

• Contact a human support associate

• Browse by topic

Who assists you when you use the chat icon for support?

• A human support associate

• The product manager

• The virtual agent Millie

• The website administrator

What can Millie do if the common solutions do not resolve your issue?

• Connect you with a human support associate

• Send an email to tech support

• Redirect you to the FAQ page

• Schedule a call with a technician