What is a KPI? What are KPIs? Key Performance Indicators

The video tutorial explains Key Performance Indicators (KPIs) as essential tools for measuring progress towards business objectives. It covers the types of KPIs, including leading and lagging indicators, and outlines six characteristics of effective KPIs. The tutorial also provides guidelines for creating KPIs, emphasizing the importance of aligning them with strategic goals and ensuring they are SMART (Significant, Measurable, Achievable, Relevant, Trackable, Ethical, Supported, and Time-bound). The use of KPIs in project management and their role in improving performance are also discussed.

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