Verbal Communication Barriers

The video tutorial emphasizes the importance of language in communication, especially for leaders. It highlights how language choices can influence decision-making and effectiveness. The tutorial identifies three common word barriers: bypassing, allness, and fact-inference confusion. Bypassing occurs when different meanings are assigned to the same word, which can be mitigated through feedback. Allness involves making untrue generalizations, which can be avoided by being specific. Fact-inference confusion happens when conclusions are mistaken for facts, and recognizing this can prevent miscommunication.

What new insight or understanding did you gain from this video?