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Design Microservices Architecture with Patterns and Principles - Problem: Chat with Support Agent to Answer Customer Que
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Information Technology (IT), Architecture, Business
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University
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Hard
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The video addresses a problem in an ecommerce application requiring real-time two-way communication for customer support chat. It reviews the current architecture using microserver communications and various API designs. The business problem involves enabling chat with support agents to answer customer queries in real-time. The proposed solution is to implement WebSocket APIs to facilitate this communication effectively.
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