Patients Confused By Out-Of-Hours GP Services

The video highlights the issue of patients visiting A&E due to a lack of awareness about alternative NHS services like NHS111 and out-of-hours GP services. It discusses the impact of this on hospital workloads and the need for better integration of services. Many patients are unaware of these options, leading to increased pressure on hospitals. NHS England acknowledges the need for improved service integration to address these challenges.

What was the reason for Marian's visit to A&E?

What percentage of adults in England are unaware of NHS111?

What is the impact of not knowing about out of hours GP services?

What barriers do patients face when accessing healthcare services?

What does NHS England say is needed to face future challenges?