McDonald's CEO Says Food Safety Is Top Priority

McDonald's CEO Says Food Safety Is Top Priority

Assessment

Interactive Video

Business

University

Hard

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The transcript discusses McDonald's focus on food safety since 1955, emphasizing the importance of customer experience. It addresses the impact of labor costs and wage inflation on margins, highlighting the challenges faced by franchisees. The company is actively hiring and retaining talent, offering educational support through programs like Archways for Opportunity. McDonald's is also exploring innovative hiring methods, such as using Snapchat. The success of McDelivery is evaluated based on customer satisfaction and incremental business growth, with a focus on optimizing delivery logistics and leveraging existing restaurant assets.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

How does McDonald's view the impact of wage inflation on their operations?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What percentage of the business through Uber Eats is during evening and late night?

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