Polite Interruption Techniques and Feedback Strategies

The video discusses strategies for dealing with long-winded individuals. It introduces a three-step approach to interrupt politely, using the person's name, summarizing with empathy, and redirecting the conversation. A demonstration shows the technique in action. Another method involves not rewarding long-winded behavior by withholding attention. The importance of feedback in communication is emphasized, with a formula for providing constructive feedback.

What is the first step in the three-step approach to interrupt a long-winded person?

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What is the importance of using a person's name when trying to interrupt them?

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How can you summarize what a long-winded person has been saying in a way that shows empathy?

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What should you do if a long-winded person continues to talk after you've tried to interrupt them?

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What technique can be used to avoid rewarding long-winded behavior?

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How can feedback be effectively given to someone who frequently interrupts?

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Why is it important to communicate with people about their interrupting behavior?

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