Amazon Tops Retails Omnichannel Strategy: Kawasaki

The transcript discusses Amazon's aggressive pricing and market dominance, causing challenges for traditional retailers like Petco and PetSmart. It explores the debate on Amazon's impact on brick-and-mortar stores and the concept of Omni channel retailing. The conversation highlights the difficulty retailers face in transforming physical stores into distribution centers, using Apple as a case study. Personal anecdotes add humor and illustrate the changing retail landscape.

What personal experience does the speaker share regarding online shopping and delivery?

In what ways does the speaker suggest that retailers misunderstand their physical stores?