Tier 3 rules 'not a level playing field' says top London attraction

The transcript discusses the challenges faced by the hospitality and tourism industry due to missing key trading periods like Christmas, which are crucial for revenue. The impact of Tier 3 restrictions in London is highlighted, emphasizing the frustration of closing attractions while nonessential retail remains open. The speaker stresses the importance of safety measures implemented and the need for government support, including maintaining a lower VAT rate to aid future growth and attract international guests.

What frustrations are expressed regarding the treatment of nonessential retail compared to hospitality?

What support does the speaker believe is necessary from the government for the industry?