How To Apologize Effectively - 4 Steps

Dr. Tracy Marks explains the importance of a meaningful apology in repairing relationships. She outlines four steps: acknowledging responsibility, providing an explanation, expressing remorse, and offering to make amends. Each step is detailed with examples of what to do and what to avoid, emphasizing sincerity and vulnerability. The video also addresses potential negative reactions and the importance of personal growth through the apology process.

How can a sincere apology help in rebuilding trust?

What does it mean to offer to make amends after an apology?

What are the potential negative outcomes of a poorly executed apology?