Air France estimates that it will operate 40% of its flights on Wednesday due to pilots' strike

Air France estimates that it will operate 40% of its flights on Wednesday due to pilots' strike

Assessment

Interactive Video

Business, Social Studies, Other

9th - 10th Grade

Hard

Created by

Wayground Content

FREE Resource

The transcript discusses Air France's operations during a period of pilot strikes, ensuring 40% of flights operate despite a 60% strike rate. Customers are advised to reschedule flights between September 15-22 without fees or opt for a one-year voucher. The call centers in France and London have seen a surge in calls, with staff numbers increased to manage the demand.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What percentage of flights does Air France expect to operate despite the pilot strike?

20%

60%

40%

80%

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the recommended action for customers with flights between September 15 and 22?

Cancel their flights

Travel as planned

Switch to another airline

Postpone their travel

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How much did the call volume increase in France during the strike?

5 times

10 times

15 times

20 times

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What measures did Air France take to handle the increased call volume in France?

Closed some call centers

Doubled call center staff

Increased ticket prices

Reduced staff

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How did the call volume change at the London call center during the strike?

Tripled

Doubled

Quadrupled

Increased sixfold