Chatbots Development with Amazon Lex - Response Cards for User Experience

Chatbots Development with Amazon Lex - Response Cards for User Experience

Assessment

Interactive Video

Information Technology (IT), Architecture

University

Hard

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The video discusses the need for better user experience in bots, highlighting current limitations in bot interactions. It introduces response cards as a solution to enhance user experience by providing predefined options, reducing the chance of incorrect inputs. An example is given using a bot that offers flower ordering options. The video concludes by emphasizing the benefits of response cards in improving user interactions.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What example is given to illustrate the use of a response card in a bot?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What are the benefits of providing multiple options to users in a bot?

Evaluate responses using AI:

OFF