Tools for Feedback: Improving Performance in the Workplace

The video tutorial discusses various feedback tools used to enhance performance within organizations. It covers 360 degree feedback, which allows comprehensive feedback from all stakeholders, and climate surveys conducted biannually to improve workplace conditions. Mystery shopping is used to evaluate consultant performance, ensuring they meet organizational standards. The importance of providing constructive feedback to managers is highlighted, as employee dissatisfaction often stems from managerial issues rather than organizational ones.

What is the purpose of using 360 degree feedback in an organization?

How do climate surveys contribute to improving the workplace?

What measures are taken to ensure consultants are performing their jobs properly?

Why do employees often leave their jobs, according to the text?

What steps are taken when feedback is received from exiting employees?