How Tech Is Easing Returns for Retailers

How Tech Is Easing Returns for Retailers

Assessment

Interactive Video

Business, Information Technology (IT), Architecture, Social Studies

University

Hard

Created by

Quizizz Content

FREE Resource

The video discusses the growing problem of returns in retail, especially with the rise of e-commerce. Many returned items end up in landfills, creating waste. Optoro, a company specializing in reverse logistics, offers technology to streamline the returns process, helping retailers manage returns more efficiently and reduce waste. The company works with major retailers and aims to expand globally, focusing on data to prevent returns and improve customer experience.

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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one major issue with the increase in online shopping?

Higher prices for goods

Increased number of returns

More physical stores opening

Faster delivery times

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does Optoro help retailers with returns?

By reducing the number of items sold

By offering free shipping on returns

By providing technology to streamline the returns process

By increasing the price of returned goods

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What happens to goods after they are processed by Optoro's technology?

They are destroyed

They are resold or sent to the most suitable channel

They are always sent to landfills

They are returned to the original manufacturer

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a benefit for retailers using Optoro's technology?

Cost savings and reduced waste

Higher operational costs

Increased waste

Longer processing times

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who are some of Optoro's clients?

Government agencies

Major retailers like Target and Staples

Local small businesses

Online-only retailers

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of Optoro's future goals?

To prevent returns from happening

To close down operations

To increase the number of returns

To focus solely on physical stores

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the predicted value of returns in the US in the coming years?

$50 billion

Half a trillion dollars

$250 billion

$100 billion