Top DWP Work Coach Interview Questions and Answers

The video tutorial by Amri Celeste provides guidance on passing a DWP work coach interview. It explains the STAR and The Who interview methods, offering examples for teamwork, handling difficult customers, self-introduction, great customer service, and influencing others. The tutorial emphasizes the importance of preparation to avoid common pitfalls like brain freeze during interviews.

How would you summarize your relevant skills and career history in an interview?

Give an example of a time when you provided excellent customer service.

What steps did you take to influence someone in a work setting?