Starbucks to Reopen Most U.S. Stores Next Week

The transcript discusses the COVID-19 response strategies implemented by Starbucks, starting with the 'mitigate and contain' phase in China, which involved sheltering at home and business shutdowns. It then transitions to the 'monitor and adapt' phase, where stores began reopening with new safety protocols. The US is following a similar path, planning to reopen most stores by early June, using lessons learned from China to ensure a safe and familiar customer experience.

What was the primary goal of the 'mitigate and contain' phase in China?

• To enhance international travel

• To increase business operations

• To flatten the curve and slow the virus spread

• To develop new vaccines

How long did the 'mitigate and contain' phase last in China?

• Three weeks

• Four weeks

• Two weeks

• Five weeks

During the 'monitor and adapt' phase, what was a key strategy for reopening stores in China?

• Opening stores without any restrictions

• Implementing new safety protocols and monitoring cases

• Reducing store hours significantly

• Focusing solely on online sales

What is the main focus of Starbucks' reopening strategy in the US?

• To provide a safe and familiar experience

• To introduce new menu items

• To expand into new markets

• To reduce the number of stores

What term did Starbucks partners use to describe the reopening week in the US?

• Reunion week

• Homecoming week

• Welcome back week

• Restart week