CLEAN : Stockshots of Goma DR Congo

The video tutorial discusses a problem and confirms that a solution was implemented.

What is the first step in approaching a problem?

• Jumping to conclusions

• Ignoring the problem

• Asking for help immediately

• Understanding the problem

Why is it important to reflect on the problem-solving process?

• To find someone to blame

• To understand what worked and what didn't

• To avoid solving problems in the future

• To forget about the problem