RMT union workers back industrial action

What is the primary focus of the concept of service?

• Selling items

• Offering assistance

• Manufacturing products

• Providing goods

Which of the following is a characteristic of a service?

• Storability

• Intangibility

• Durability

• Tangibility

How do services differ from goods?

• Services are tangible

• Services can be stored

• Services are always physical

• Services are intangible

What role do services play in the economy?

• They decrease employment

• They have no impact

• They drive economic growth

• They reduce consumer spending

In what way do services impact society?

• They enhance quality of life

• They limit access to resources

• They increase pollution

• They reduce technological advancement