How to Do a Performance Turnaround - 6-step process [Feedback Challenges]

How to Do a Performance Turnaround - 6-step process [Feedback Challenges]

Assessment

Interactive Video

Business

12th Grade - University

Hard

Created by

Quizizz Content

FREE Resource

The video outlines a six-step process to improve poor performance. It begins with gathering evidence and identifying themes, followed by prioritizing critical issues. Feedback is then given in a factual, blame-free manner, and the recipient's response is listened to. The focus shifts to encouraging future-oriented improvement ideas, allowing for experimentation and learning from mistakes. Finally, the process involves following up to monitor changes and provide continuous feedback.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in turning around poor performance?

Prioritize the issues

Encourage new ideas

Gather evidence and make observations

Give feedback

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to prioritize issues during a performance turnaround?

To focus on the most critical issues

To address all issues at once

To avoid giving feedback

To gather more evidence

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be avoided when giving feedback?

Encouraging future ideas

Listening to the response

Blaming the individual

Providing all the facts

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the focus when encouraging ideas for improvement?

Future options and creativity

Blame and criticism

Current performance

Past mistakes

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is follow-up important in the performance turnaround process?

To gather more evidence

To avoid further mistakes

To finalize the process

To ensure continuous improvement