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Around 7,000 jobs being cut in further M&S overhaul

Around 7,000 jobs being cut in further M&S overhaul

Assessment

Interactive Video

English

6th - 7th Grade

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

The video tutorial features a series of interactions, starting with an inquiry about badgering items, followed by a customer service exchange where a bag is offered, and concluding with a payment and a friendly farewell.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main topic discussed in the first section?

Requesting a receipt

Confirming if bagging items is acceptable

Inquiring about store hours

Asking for a discount

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the speaker offer in the second section?

A receipt

A bag

A discount

A loyalty card

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does the speaker greet the customer in the second section?

Hello

Hi there

Good evening

Good morning

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the focus of the final section?

Completing the payment and saying goodbye

Discussing store policies

Explaining return policies

Offering a loyalty program

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the speaker wish the customer at the end?

A great weekend

A happy shopping

A lovely day

A safe journey

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