Ursula Burns on Disruption

Ursula Burns discusses her experiences and insights on digital transformation, AI, and automation in business. She emphasizes the importance of diversity in leadership and addresses the challenges of unearned privilege in organizations. Burns shares her views on the impact of technology on the workforce and the need for businesses to adapt to digital changes.

What role did Ursula Burns hold at Xerox?

• Chief Financial Officer

• Chief Executive Officer

• Chief Marketing Officer

• Chief Operating Officer

What is a defensive strategy in digital transformation?

• Improving existing processes for efficiency

• Creating new digital services

• Expanding into new markets

• Increasing marketing efforts

How does Ursula Burns view the impact of AI on business control?

• AI will make businesses obsolete

• AI will enhance business control if managed well

• AI will completely take over businesses

• AI will have little impact on business control

What is a significant concern regarding automation in the workforce?

• Higher wages for all employees

• Increased job opportunities

• Reduction in job numbers and quality

• More creative job roles

What is a key challenge in transitioning to new job roles due to automation?

• Lack of interest in new roles

• Mismatch in pay scales

• Excessive training requirements

• Overqualification of workers

Why is diversity in leadership important according to Ursula Burns?

• It is a fair and just practice

• It improves company profits

• It reduces operational costs

• It attracts more customers

What is a challenge faced by women in leadership roles?

• Lack of education

• Limited networking opportunities

• Being the sole voice for diversity

• Excessive workload

What approach did Salesforce.com take to address pay inequity?

• Reducing salaries of male employees

• Hiring more male employees

• Conducting workshops on equality

• Implementing a pay raise for women

What is the concept of 'unearned privilege' in organizational change?

• Privileges earned through hard work

• Benefits given without merit

• Rewards for senior employees

• Incentives for high performers

What is the purpose of affirmative action according to the discussion?

• To promote inequality

• To eliminate competition

• To maintain the status quo

• To address and correct inequality