Delta Struggles to Restart Network After Outage

The transcript discusses a significant glitch affecting Delta flights worldwide, originating from a power outage in Atlanta. It impacted various systems, including mobile apps and flight operations, causing customer inconvenience. Despite short-term issues, Delta is expected to recover financially. The transcript also compares this incident to a similar one at Southwest, raising questions about system redundancy and transparency.

What was the main difference between the Delta and Southwest outages?

• Delta's outage was global, while Southwest's was mostly domestic.

• Southwest's outage lasted longer than Delta's.

• Delta's outage was due to a cyber attack.

• Southwest's outage affected more passengers.

What initiated the Delta outage?

• A failure in Delta's mobile app.

• A strike by Delta employees.

• A cyber attack on Delta's systems.

• A power outage in Atlanta.

Which systems were affected by the Delta outage?

• Only the website.

• Only the mobile apps.

• Multiple systems including mobile apps and flight operations.

• Only the flight operations.

How might the Delta outage affect the airline's long-term business?

• It will have a minor short-term impact but is manageable long-term.

• It will cause a permanent loss of customers.

• It will result in Delta shutting down operations.

• It will lead to a major financial crisis for Delta.

What concern did the public have regarding the Delta outage?

• The quality of in-flight services.

• The availability of Delta flights.

• The high cost of Delta flights.

• The lack of transparency from Delta.