AWS Tutorial AWS Solutions Architect and SysOps Administrator - AWS Support Plans

What is a key feature of the Basic Support plan?

• Free of charge

• Direct technical support from AWS

• 24/7 phone support

• Dedicated technical account manager

How long does AWS take to respond to a case under the Developer Support plan?

• 24 hours

• 1 hour

• 12 hours

• 15 minutes

Which support plan offers 24/7 support and multiple communication channels?

• Enterprise Support plan

• Business Support plan

• Developer Support plan

• Basic Support plan

What is the response time for the Enterprise Support plan?

• 24 hours

• 12 hours

• 1 hour

• 15 minutes

Which support plan includes a dedicated technical account manager?

• Developer Support plan

• Basic Support plan

• Business Support plan

• Enterprise Support plan