Customer Order Decision Making

Customer Order Decision Making

Assessment

Interactive Video

Fun, Life Skills, Business

5th - 8th Grade

Hard

Created by

Ethan Morris

Used 2+ times

FREE Resource

A customer visits N Burger, orders a double cheeseburger with bacon, a medium fountain Coke, and opts for a combo meal. They customize their order with extra cheese and pickles, decline to upsize fries, and pay in cash. The transaction concludes with a polite exchange, and the customer is informed about the location of cutlery and napkins.

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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of cheeseburger does the customer finally decide to order?

Single cheeseburger

Triple cheeseburger

Double cheeseburger with bacon

Veggie cheeseburger

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What size of fountain drink does the customer choose?

Small

Medium

Large

Extra Large

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What additional items does the customer request on their cheeseburger?

Extra bacon and onions

Extra cheese and pickles

Extra lettuce and tomatoes

Extra ketchup and mustard

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Does the customer decide to upsize their fries?

No, they choose a small size

Yes, to a large size

Yes, to a medium size

No, they keep the regular size

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does the customer choose to pay for their order?

In cash

With a rewards card

By credit card

By bank transfer

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the total cost of the customer's order?

$6.50

$4.50

$7.50

$5.50

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Does the customer choose to donate their change to the hospital fund?

Yes, they donate all of it

No, but they plan to next time

Yes, they donate half of it

No, they decide not to donate

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the server offer the customer after the payment is made?

A discount coupon

A receipt

A rewards card

A free dessert