Salesforce Certification and Dashboard Concepts

Emily introduces her channel and discusses five key topics to help pass the Salesforce certification. She covers the importance of Trailhead, list views, core Salesforce objects, profiles and permission sets, and reporting and dashboards. Emily also provides information on additional resources and courses to aid in certification preparation.

What is the primary purpose of the Salesforce Associate Certification?

• To manage Salesforce projects

• To become a Salesforce developer

• To explore Salesforce as a career path

• To guarantee a job in Salesforce

Which platform is used for Salesforce learning and includes badges and super badges?

• Salesforce Academy

• Salesforce Learning Hub

• Salesforce University

• Trailhead

What is a super badge in Trailhead?

• A badge for watching Salesforce tutorials

• A badge that combines quizzes and hands-on challenges

• A badge for attending a Salesforce event

• A badge for completing a single quiz

What can list views in Salesforce be used for?

• To manage user permissions

• To display and filter records based on criteria

• To create new Salesforce accounts

• To visualize data in charts

Which of the following is NOT a core Salesforce object?

• Projects

• Accounts

• Contacts

• Leads

What is the role of a 'Lead' in Salesforce?

• A confirmed customer

• A completed sales opportunity

• A customer service case

• A potential customer who has shown interest

What is the main difference between profiles and permission sets in Salesforce?

• Profiles are for data visualization, permission sets are for data entry

• Profiles are for individual users, permission sets are for groups

• Profiles are for groups, permission sets provide additional access

• Profiles are temporary, permission sets are permanent

In Salesforce, what is a dashboard primarily used for?

• To send automated emails

• To visualize data through charts and graphs

• To create new user accounts

• To manage security settings

Which chart type is also known as a donut chart in Salesforce dashboards?

• Bar chart

• Pie chart

• Line chart

• Scatter plot

What is a key performance indicator (KPI) in the context of Salesforce dashboards?

• A security feature in Salesforce

• A type of user profile

• A measure of sales team performance

• A visual representation of data trends