Community Helpers: Waiters and Waitresses

The video tutorial focuses on community helpers, specifically waiters and waitresses, also known as servers. It explains their roles in restaurants, including taking orders, serving food, and handling customer issues. The tutorial also covers the billing process and concludes with a glossary of terms related to the topic.

What is another term used for waiters and waitresses?

• Hosts

• Chefs

• Servers

• Managers

What is the primary role of a waiter or waitress in a restaurant?

• Managing the restaurant

• Ensuring customers enjoy their meal

• Cooking food

• Cleaning the kitchen

What do waiters and waitresses wear to work?

• Special uniforms

• Casual clothes

• Sportswear

• Formal suits

Which of the following tasks is NOT typically performed by waiters and waitresses?

• Taking orders

• Serving food and drinks

• Preparing the bill

• Cooking meals

What might a waiter or waitress do if there is a problem with a customer's meal?

• Leave the restaurant

• Ignore it

• Call the police

• Help resolve the issue

What is the purpose of the bill in a restaurant?

• To give feedback

• To provide a recipe

• To show the cost of the meal

• To list the menu items

What is the term used for a person who buys goods in a restaurant?

• Chef

• Server

• Customer

• Manager