What is one of the main activities developed by organizations and professionals in Brazil?

Características e Exemplos de Serviços

Interactive Video
•
Business, Professional Development, Life Skills
•
9th - 12th Grade
•
Hard

Jackson Turner
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Service Provision
Manufacturing
Agriculture
Retail
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does the service sector differ from retailers?
It deals with raw materials
It focuses on manufacturing
It provides solutions and experiences
It offers tangible products
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a key characteristic of service provision?
Manipulation of large quantities of raw materials
Long product life
Provision of non-material benefits
Delivery of tangible goods
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is an example of a short-duration service?
Attending a concert
Purchasing groceries
Taking a driving lesson
Buying a TV
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What happens to the guarantee of a beauty treatment service when it rains?
It is unaffected by the weather
It lasts for a month
It ends when the client leaves the salon
It extends for a week
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the two main characteristics of services?
Tangibility and durability
Intangibility and perishability
Materiality and longevity
Visibility and permanence
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What complicates the understanding of service provision?
Offering only products
Offering both products and services
Focusing solely on services
Ignoring customer expectations
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