What does Volatility (V) describe in the context of the VUCA world?

• A) Difficulty in predicting the future

• B) Rapid speed of change

• C) Incomplete or contradictory information

• D) Many interconnected parts

Uncertainty (U) in the VUCA world results from the difficulty in ________ the future. Fill in the blank.

• predicting

• remembering

• forgetting

• ignoring

Which characteristic of the VUCA world arises from situations involving many interconnected parts, variables, and relationships?

• Volatility

• Uncertainty

• Complexity

• Ambiguity

Ambiguity (A) in the VUCA world occurs when information is ________, contradictory, or inaccurate, hindering rational interpretation. Fill in the blank.

• incomplete

• abundant

• irrelevant

• excessive

List the four primary purposes of listening as described in the curriculum.

• To obtain information, to understand, for enjoyment, and to learn.

• To speak fluently, to write essays, to memorize facts, and to debate.

• To analyze literature, to solve math problems, to conduct experiments, and to draw diagrams.

• To read quickly, to summarize stories, to recite poems, and to answer questions.

Which of the following is NOT one of the four primary purposes of listening?

• To obtain information

• To ignore distractions

• For enjoyment

• To learn

Active and attentive listening involves focusing on the intent and ______ behind the words. Fill in the blank.

• message

• volume

• accent

• speed

Which technique for effective listening involves jotting down details that expand or clarify concepts?

• Listen for meaning

• Take notes

• Concentrate and pay attention

• Focus on what's important

Developing the ability to ignore distractions is part of which effective listening technique?

• Concentrate and pay attention

• Take frequent breaks

• Speak louder

• Use visual aids

Effective listeners concentrate on central ideas and main focuses, understanding the stories or ideas ______ the facts. Fill in the blank.

• behind

• beside

• above

• without