
Empathy Mapping Quiz
Authored by Akash Pundir
Information Technology (IT)
University
Used 2+ times

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30 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main purpose of an empathy map?
To analyze financial data
To understand user behavior and feelings
To design wireframes
To test prototypes
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An empathy map is most useful during which phase of design thinking?
Define
Empathize
Prototype
Test
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT a section of an empathy map?
Think & Feel
Hear
Revenue & Costs
Pain
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The “Say” quadrant of an empathy map represents:
What the user expresses in words
What the user is thinking silently
What the user experiences physically
What the user does in actions
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The “Think & Feel” quadrant captures:
User’s spoken words
User’s internal beliefs, concerns, and emotions
User’s financial goals
User’s environment
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which quadrant focuses on external influences on the user?
Hear
Do
Think
Pain
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The “See” quadrant of an empathy map highlights:
Internal emotions
Actions observed in environment
What visuals and surroundings influence the user
Financial trends
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