I/O Psychology Quiz

Which of the following is NOT one of the four goals of Organizational Behaviour as described by Davis and Newstrom?

• Describe

• Understand

• Predict

• Maximize profits

Which key force of OB emphasizes how roles, responsibilities, and authority are defined in an organization?

• People

• Structure

• Technology

• Environment

Frederick Taylor’s principle of “Harmony, not Discord” can best be achieved through:

• Reducing wages & increasing discipline

• Promoting mental revolution between managers & workers

• Strict supervision & control

• Eliminating all informal relations

The Hawthorne Effect refers to:

• Productivity increases only due to better lighting

• Productivity improves when employees know they are being observed

• Motivation increases only with higher wages

• Teamwork reduces the need for supervision

Fayol’s principle of Unity of Command ensures:

• Each employee can report to multiple supervisors for flexibility

• Orders flow from bottom to top

• Each employee reports to only one superior

• Authority is decentralized fully

Which OB Model emphasizes economic security, benefits, and job stability, but may lead to dependency rather than motivation?

• Autocratic

• Custodial

• Supportive

• Collegial

The System Model of OB is distinct because it emphasizes:

• Fear and subsistence-level motivation

• Authority-driven decision-making

• Trust, community, and shared values

• Job security through incentives

A company introduces AI-based automation, which requires restructuring and employee training. This best illustrates which concept in OB?

• Nature of people

• Positive characteristics of OB

• OB System (interaction of people, structure, technology, & environment)

• Fayol's scalar chain

According to F.W. Taylor, management should be based on science, not rule of (a)   .

The Hawthorne Studies highlighted the importance of (a)   factors in influencing productivity.