BPO. State verbs practice
Authored by Tatiana Robayo
Information Technology (IT)
Professional Development
Used 1+ times
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6 questions
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1.
FILL IN THE BLANK QUESTION
45 sec • 1 pt
Read the sentence and write the correct verb form
A customer is liking to know what's happening with his request
2.
FILL IN THE BLANK QUESTION
45 sec • 1 pt
Read the sentence and write the correct verb form
I am not believing you have the correct account number
3.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Which sentence is correct?
She is understanding our service terms better now
She understands our service terms better now
She understanding our service terms better now
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Incorrect or Correct
The agent is knowing all the solutions to the customer's problem
Correct
Incorrect
5.
FILL IN THE BLANK QUESTION
45 sec • 1 pt
Type the correct verb form
We are believing that customer satisfaction is a priority
6.
FILL IN THE BLANK QUESTION
45 sec • 1 pt
Type the correct verb form
The system is not knowing the customer's personal info
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