Preparing for an Entrepreneur Career Assessment

The primary function of professional business communication is .

• Sharing information only with external stakeholders

• Keeping information within the business

• Ignoring verbal communication

• Sharing information within and outside of a busine

Effective nonverbal communication aims to enhance .

• Trust and rapport
• Confusion and misunderstanding

• Silence and isolation

• Complexity and ambiguity

Select all of the following which apply to professional phone calls.

• Enunciating words

• Ignoring voicemails

• Only using the speakerphone

• Opening with a courteous greeting

Select all of the following which apply to professional virtual interactions.

• Does not require the use of a camera

• Ensure the microphone is always on to be heard

• Should be conducted in a quiet, distraction-free e

Individuals should introduce themselves at the beginning of a professional phone call.

• True

• False

Which of the following statements is true about professional writing?

• Slang and casual language enhance the informality of the communication

• Slang and casual language are discouraged

• Slang and casual language depend on the recipient’s preference

• Slang and casual language add a personal touch

Which term refers to nonverbal communication through gestures and movements?

• Active listening

• Body language

• Professionalism

• Etiquette

What is the primary purpose of subject lines in professional emails?

• They are not necessary

• To summarize the main topic or purpose of the message

• They should be lengthy and detailed

• They only include greetings

Match the following email parts with their descriptions.

• Includes details about the sender

• Subject line

• Words or statement used at the beginning of an email to greet the reader

• Email signature line

• Main content of the email with the information communicated to the recipient

• Salutation

• Brief purpose or sentence to summarize the purpose of the message

• Email body

What is the purpose of the closing in a professional email?

• To add unnecessary information

• To confuse the recipient

• To end the message

• To hide the sender’s identity