NOCTI Review #2 General Management

Managers and Leaders provide ______________ to influence an individual's actions toward accomplishing a goal.

• Planning

• Motivation

• Action

• Recruitment

Providing rewards for a job well done is an example of ________________.

• Leading

• Directing

• Motivating

• Controlling

What are the two types of motivation?

• Personal and Professional

• Intrinsic and Extrinsic

• Positive and Negative

• Internal and External

________________ motivation refers to the drive to do something in exchange for a reward or to avoid punishment.

• Intrinsic

• Extrinsic

A person with __________ motivation wants to do a task for the pleasure involved in doing the task itself.

For example, you hang out with your friends because it's fun to do, not because you are forced to.

• intrinsic

• extrinsic

What type of motivation is this? You have good attendance at school so you can make better grades and don't have credit recovery.

• Intrinsic Motivation

• Extrinsic Motivation

What department is responsible for hiring, firing, and training employees?

• Accounting

• Marketing

• Human Resources

• Operataons

What type of training is being described:

Employees have hands-on practice with supervision; being trained while they work.

• on-the-job training

• group training

What type of training is being described:

Companies teach new skills to several employees at once. Employees listen and learn from each other.

• on-the-job training

• Group Training

What is the purpose of Performance Evaluations?

• To surprise employees and make them feel nervous

• To make a list of who should be terminated

• To provide feedback to employees on areas of strength of growth opportunities

• none of the above