
I SEM - Chapter-1 Quiz
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is least likely to be a logistics performance metric?
Order cycle time
Customer satisfaction index
Gross margin return on investment
On-time delivery rate
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Logistics decisions that enhance responsiveness are generally characterized by
High inventory levels everywhere
Centralized control and slow replenishment
Decentralized systems with high service levels
Ignoring demand variability
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The term "logistics for business excellence" implies
Eliminating logistics to cut costs
Using logistics only for transportation planning
Leveraging logistics to drive superior business performance
Outsourcing all logistics activities
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which element is NOT a direct contributor to logistics-driven customer satisfaction?
On-shelf availability
On-time delivery
Brand image
Order accuracy
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The role of information in logistics is to:
Increase marketing budgets
Eliminate the need for warehouses
Enhance decision-making and coordination
Reduce employee count
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
One key difference between traditional logistics and logistics for competitive advantage is
Focus on cost over value
Emphasis on supplier interest
Integration with customer-facing processes
Isolation from technology systems
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The term "reverse logistics" refers to:
The flow of goods from consumer back to origin
The backward planning of warehouse layout
Logistics activities outside the supply chain
Logistics processes without information flow
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