Wireline Quiz

Koodo Internet: When will the first payment come out?

• The activation date selected

• Immediately after submitting the credit card information

• As soon as they receive their equipment

• The 1st of every month

Koodo Internet & Stream+: What methods of payment are accepted? (Select all that apply)

• Prepaid Credit Card

• Valid Canadian Credit Cards

• Visa/Mastercard Debit

• International Credit Card

Your customer has explained their internet needs with you and fastest speed is not a priority. They've had the same provider for 10 years. What are the key benefits you can mention to this customer? (Select all that apply)

• Fastest speeds with a fibre connection

• No fixed-term contract, no credit check, no hidden fees

• 30 days try risk-free

• Speed you need at the price you want with no surprises

• A reliable internet connection you can count on

Stream+: Your customer already subscribes to Netflix, Disney+ and Amazon Prime. Can they sign up for Stream+?

• Yes, but they will need to log out and log back into their accounts on all their devices

• No - Stream+ is for new subscribers only

• Yes and they will stay logged in on all their devices, with all their existing watch history

Who is eligible for TELUS Online Security?

• TELUS customers only

• Koodo customers only

• TELUS & Koodo customers

• All customers

HomeView: What are the camera options that a customer can choose when signing up for HomeView?

(Select ALL that apply)

• Outdoor Camera

• Infrared Camera

• Doorbell Camera

• Indoor Camera

Which Stream+ plan should customers choose if they like watching content in 4K?

• Stream+ Basic

• Stream+ Premium

• Stream+ Basic or Stream+ Premium

• Additional cost for 4K

Customers will receive a monthly Koodo Internet bill.

• True

• False