Performance Management Quiz

A performance management system is the systematic description of an employee's strengths and weaknesses.

• True

• False

Linking each individual's performance to the organization's mission involves explaining to each employee how the employee's activities are helping the organization gain a competitive advantage.

• True

• False

Feedback often decreases motivation to perform because it points out what an employee does wrong.

• True

• False

Dangers of a poorly implemented performance management system include wasted time and money, lack of standardized employee ratings, and confusion on how ratings are obtained.

• True

• False

Intangible returns include benefits and work/life programs.

• True

• False

________________ is a continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning performance with the strategic goals of the organization.

• Strategic planning

• Performance management

• Reward system

• Performance appraisal

Dangers of a poorly implemented performance management system include all of the following EXCEPT:

• Increased employee motivation

• Lawsuits

• Biased performance ratings

• Decreased employee motivation

One of the consequences of a poorly implemented PM system is ___________, which occurs when an employee does not see the system as fair or valid and becomes dissatisfied with his/her job.

• job burnout

• lowered self-esteem

• damaged relationships

• lawsuits

Income protection programs include:

• Pension Plans

• Medical Insurance

• Social Security

• All of the above

_____________ is given to employees in exchange for work performed and it focuses on positions and duties, rather than on an individual's contribution.

• Contingent pay

• Base pay

• Cost-of-living adjustments

• Short-term incentives