Business Communication:

Your teacher emails you in all caps: 'TURN IN YOUR PROJECT.' What's their tone?

• Super chill

• Whispering softly

• Urgently serious (or yelling)

• Sending hugs

Which is a professional way to respond to criticism?

• Roast them back

• Listen, clarify, and respond calmly

• Rage quit

• Eye roll and sigh loudly

What's an example of poor tone in a text to your manager?

• 'Got it, thanks!'

• 'Sure. Whatever.'

• 'I'll be there at 9.'

• 'Please let me know if that works.'

Register in communication means:

• Where you buy snacks

• How formal/informal you speak

• A list of cool people

• What your voice sounds like

When your friend keeps replying with just 'k', they're likely:

• Deep in thought

• Excited

• Mad or uninterested

• Just really efficient

Which is a nonverbal way to say 'I'm bored' in class?

• Staring at the clock

• Taking notes

• Eye contact

Why should you reread your email before hitting send?

• To admire your typing skills

• To check tone and clarity

• To make it longer

• You shouldn’t—it’s YOLO

What's NOT a barrier to communication?

• Loud background noise

• Slang your audience doesn’t know

• A perfectly clear message

• Misinterpreting tone

Which emoji probably doesn’t belong in a professional message?

• 👍

• 🙂

• 👏

• 🤪

You send a funny meme to your group project chat. One person doesn’t respond. Best move?

• Spam them

• Assume they're mad

• Check in respectfully later

• Remove them from the group