SSCs Part 1

I want to know lang how many complimentary lounge access I have?

• Card Fees Inquiry

• Cards Benefits and Features Inquiry

• Credit Limit Inquiry

• Credit Card Related Inquiry

I'd like to check if I can request for annual fee reversal.

Card Type: Platinum Rewards

Annual Spend: 550,000

• Annual Fee Reversal (within parameters)

• Annual Fee Reversal (outside parameters)

• Annual Fee Reversal In Exchange Of Bills Assist Enrollment

• Annual Fee Reversal In Exchange for DPP In House Availment SSC

Pa-check naman kung posted na yung payment ko na 10,500.

• Payment Related Inquiries - Payment Center

• Payment Related Inquiries - Payment Posting

• Payment Related Inquiries - Promise to Pay

• Reversal of Fees

I want to convert my previous transaction today in Robinsons Department Store amounting 5,800.

As checked, transaction is not yet posted. What DPP will you offer?

• Balance Transfer

• Balance Convert

• Ready Cash

• Chargelight

Pa check naman kung successful yung transaction ko kanina sa Converse. Wala kasing notification after ko i-purchase.

Merchant: Converse

Status: Outstanding

• Card Fees

• Payment Related Inquiries

• Transaction Confirmation

May inooffer ba kayo na trasnfer ng balance ko from BDO to Security Bank?

What DPP Installment option you will offer?

• Balance Convert

• Balance Transfer

• Ready Cash

• Chargelight

Nagrequest ako ng Ready Cash nyo 2 weeks ago na. When I checked my statement sa BDO, hindi pa din nababayaran.

• Transaction Reversal/Adjustment

• DPP Inhouse Inquiry (Balance Transfer)

• DPP Inhouse Availment (Balance Transfer)

• Redeposit of Proceeds - Inhouse Availment

Mag travel kami ng family ko sa Switzerland. I'm planning to use my Platinum Card there.

• Travel Insurance Inquiry

• Travel Insurance Availment

• Unfair Travel Insurance Mechanics

• Travel Advisory Request

Hindi ko mabuksan yung account ko sa Better Banking Rewards. Gusto ko sana magredeem ng points.

• MRS Unlocking

• Cards Benefits and Features Inquiry

• 3Ds Wibmo Block/Unblock

• Card Fees Inquiry

Gusto ko i-redeem points ko.

Item: Php500 Cash Rebate x5

Available Points: 51,670

• Redemption Related Inquiry

• Redemption Related Request

• Adjustment of Points

• Rewards/Rebate Computation Request